Privacy Policy

Last updated: October 22, 2025

1) Scope & Who This Covers

This Privacy Policy explains how AAA Blind & Shutter Factory (“AAA,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards information when you visit aaablindandshutterfactory.com (the “Site”), interact with our ads, communicate with us (email/SMS/phone), or purchase our products and installation services (collectively, the “Services”). This Policy applies to consumers in the United States. If you are a job applicant or business contact, see the Additional Audiences section below.

2) Key Definitions (Plain English)

Personal information (PI): Information that identifies, relates to, or can reasonably be linked to you or your household.
Sale/Share: We do not sell PI for money. Some states define “sale” or “sharing” to include certain advertising/analytics disclosures—see Advertising & Analytics and Your Privacy Choices below.

3) What We Collect & Why (by Category)

Category	Examples	Why We Collect (Purposes)
Identifiers	Name, email, phone, postal address, IP address, device IDs	Quotes & orders; installation scheduling; service communications; fraud prevention
Customer Records	Project notes; room/window details; product selections; photos you upload	Measuring; manufacturing; installation; warranty service
Commercial Info	Quotes; invoices; order history; payment status (card data handled by processors)	Provide and support purchases; accounting
Internet/Device Data	Pages viewed; timestamps; referrers; approximate location from IP; cookie IDs	Site operations; analytics; security; advertising measurement
Geolocation (approx.)	City/region from IP address	Service area routing; analytics
Communications	Emails; texts (incl. STOP/HELP logs); call notes; chat transcripts	Customer support; compliance (TCPA); training/QA
Inferences	Preferences derived from browsing or project choices	Improve recommendations/UX; marketing relevance

We do not intentionally collect sensitive PI (e.g., precise geolocation, health, SSN). If you send sensitive PI, we will handle it only as needed to provide Services or as required by law. sensitive PI (e.g., precise geolocation, health, SSN). If you send sensitive PI, we will handle it only as needed to provide Services or as required by law.

4) Sources of Information

Directly from you (forms, emails, calls, texts, on‑site measurements).
Automatically from your device/browser via cookies, pixels, and similar technologies.
Service providers and partners (e.g., lead sources, scheduling/CRM, analytics, ad platforms).
Public records or property information to plan installations.

5) How We Use Personal Information

Respond to inquiries and schedule free consultations.
Create quotes, process orders, manufacture and install products.
Send appointment reminders, updates, and administrative notices (email/SMS; reply STOP to opt out of SMS; HELP for help).
Provide customer support, warranty service, and safety/recall notices.
Operate, secure, debug, and improve the Site and Services.
Perform analytics and measure advertising effectiveness; deliver/restrict interest‑based ads where permitted by law.
Detect, investigate, and prevent fraud, abuse, or violations of our Terms.
Comply with legal obligations and enforce our agreements.

6) Disclosures of Personal Information

We disclose PI to:

Service Providers/Contractors who process PI on our behalf (hosting/CMS, scheduling & field ops, CRM/order management—e.g., platforms like MyBlindCo, email & SMS providers—e.g., ActiveCampaign/Postmark, analytics, couriers, and payment processors).
Advertising/Analytics Partners (see below) to measure performance and, where permitted, show more relevant ads.
Financing Partners when you request or authorize us to help you apply for customer financing.
Business Transfers in connection with a merger, acquisition, or asset sale.
Legal/Safety to comply with law, respond to lawful requests, or protect rights, property, and safety.

We do not sell PI for money. Some disclosures for targeted advertising or cross‑context behavioral advertising may be considered a “sale” or “share” in certain states. See Your Privacy Choices. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for marketing/promotional purposes.

7) Advertising, Analytics & Cookies

We and our partners use cookies, pixels, and similar tools (e.g., Google Analytics 4, Google Ads, Meta/Facebook, Nextdoor, and similar platforms) to: (i) run the Site; (ii) understand performance; and (iii) measure/serve ads. You can manage cookies in your browser and, where available, via our cookie banner. Some browsers send a Global Privacy Control (GPC) signal; where required by law, we treat a valid GPC as an opt‑out of “sale/share” or targeted advertising for that browser.

8) Your Privacy Choices & Rights

Marketing Opt‑Outs. Unsubscribe from marketing emails via the link in those emails. For SMS, reply STOP to opt out and HELP for help. Message/data rates may apply.
Targeted Ads/“Sale or Share” Opt‑Out. Where required by law, you may opt out of targeted advertising/“sale or share” by (i) using our cookie banner or (ii) sending a valid GPC signal. You may also email us to register your preference across identifiers we maintain.
Access/Deletion/Correction/Portability/Appeal. Depending on your state, you may have rights to request access, deletion, correction, or a portable copy of your PI, and to appeal our decision.
How to Exercise. Email aaa.shutterfactory@gmail.com with your name, service address, and request. We may need to verify your identity. You may use an authorized agent where permitted.

9) Children’s Privacy

Our Services are not directed to children under 13, and we do not knowingly collect PI from them. If you believe a child provided PI to us, contact us and we will delete it.

10) Data Retention

We retain PI for as long as needed to provide Services, for legitimate business purposes (e.g., accounting, tax, warranty), to resolve disputes, and to meet legal obligations. Retention periods vary by record type and legal/operational requirements.

11) Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect PI. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

12) International Visitors

If you access the Site from outside the U.S., your PI may be processed in the United States (and elsewhere) with privacy laws that may differ from those in your country of residence.

13) Additional Audiences

a) Job Applicants. If you apply for a job, we may collect identifiers, employment/education history, and other information you provide. We use this to evaluate and manage applications. Applicant records are kept consistent with our retention policy and legal obligations.
b) Business Contacts & Vendors. We process business contact details to manage our relationship, pay/receive payments, and operate our business.

14) Financial Incentives (if offered)

From time to time, we may offer discounts, referral bonuses, or other programs in exchange for your contact info or reviews. Participation is voluntary, you may withdraw at any time, and the value of your data is reasonably related to the cost of the incentive (e.g., average marketing value or incremental revenue from the program). Specific terms will accompany any program.

15) State‑Specific Disclosures (Summary)

Residents of certain states (e.g., CA, CO, CT, VA, UT, and others enacting similar laws) may have the rights described in Section 8.

California. We provide a “Do Not Sell or Share My Personal Information / Your Privacy Choices” mechanism where required and honor valid GPC signals. We do not use or disclose “sensitive personal information” for purposes other than those permitted by Cal. Civ. Code §1798.121. We do not knowingly sell/share PI of consumers under 16.
Appeals. If we deny a request, you may appeal by replying to our decision with “Appeal” in the subject line.

16) Changes to This Policy

We may update this Policy periodically. The “Last updated” date at the top of this page indicates when changes were made. Material changes will be posted here and, where required, we will notify you.

17) Contact Us / Privacy Requests

AAA Blind & Shutter Factory
Address: 9 SC‑90, Little River, SC 29566
Phone: (843) 280‑6877
Email: aaa.shutterfactory@gmail.com

Notice at Collection (California)

We collect the categories of PI listed in Section 3 for the business purposes described in Sections 5–7. We do not sell PI for money but may “share” PI for cross‑context behavioral advertising as described in Section 7. You may opt out as described in Your Privacy Choices & Rights. We retain PI as described in Section 10.

Accessibility

If you use assistive technology and need this Policy in an alternative format, contact us at aaa.shutterfactory@gmail.com or (843) 280‑6877.